If you have a disability, we’ll do everything we can to help you have a comfortable journey with Plymouth & Brockton.
While some disabilities and needs may be obvious, others are not and you may be served by several different representatives along the way. It is essential that you ask for assistance at each location where you need help (including each driver if you have different drivers for multiple legs of your trip).
Plymouth & Brockton personnel will gladly provide assistance to reasonable requests.
If you would like to speak to someone about your needs or rights, please contact us @ 508-746-0378 – ext 242.
If you feel that your rights as a person with disability under the Americans with Disabilities Act (ADA) were violated and would like to file a formal complaint, please click here to obtain a complaint form — or send a written statement to us at:
Title VI Program Coordinator/ADA Specialist
Plymouth & Brockton Street Railway Company
8 Industrial Park Rd.
Plymouth, Ma. 02360
or online to firstname.lastname@example.org.
Please remember to include information that would assist us in resolving the complaint such as:
A detailed description of the incident including location, time and date.
Names and descriptions of any personnel who you believe did not provide you proper assistance.
Click Here for a copy of our nondiscrimination statement.