If you have a disability, we’ll do everything we can to help you have a comfortable journey with Plymouth & Brockton.

While some disabilities and needs may be obvious, others are not and you may be served by several different representatives along the way. It is essential that you ask for assistance at each location where you need help (including each driver if you have different drivers for multiple legs of your trip).

Plymouth & Brockton personnel will gladly provide assistance to reasonable requests. If you would like to speak to someone about your needs or rights, please contact us at 508-746-0378 ext 242.

If you feel that your rights as a person with disability under the Americans with Disabilities Act (ADA) were violated and would like to file a formal complaint, please click here to obtain a complaint form — or send a written statement to us at;

Plymouth & Brockton
Attn:  Title VI Program Coordinator / ADA Specialist
8 Industrial Park Rd
Plymouth, MA 02360

Please remember to include information that would assist us in resolving the complaint such as;

  • A detailed description of the incident including location, time and date.
  • Names and descriptions of any personnel who you believe did not provide you proper assistance.

Click Here for a copy of our nondiscrimination statement.


Dogs, Cats, Birds or any other pets will not be transported.

ADA certified service animals (any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability and accompanying said person) are  allowed on P&B buses. These animals may not travel in the aisle or occupy a seat and are the responsibility of its owner and must be under the control of its owner at all times. Plymouth & Brockton reserves the right to refuse passage to any animal that poses a direct threat to the health and safety of other customers and or company personnel.

Emotional Support Animals or Comfort Animals (being used as part of a medical treatment plan as therapy animals) are not considered service animals under the ADA. Although these animals provide companionship and can help with depression or anxiety, they do not have specialized training to perform tasks that assist persons with disabilities.  As such, these animals are not covered by federal laws protecting the use of service animals.


Baggage will not be checked on P&B lines – be sure to identify and claim your bag, prior to leaving the bus stop. As an added precaution, make sure all baggage has an identification tag attached on the inside AND outside.
Please note that there is no liability for unchecked baggage and/or personal belongings.

Plymouth & Brockton is not liable for any lost, stolen or damaged personal belongings.

All baggage will be transported in the baggage compartments and will be limited to 2 pieces per adult ticket and 1 piece per child’s ticket.

No baggage will be placed in seats in any manner as to occupy space thus preventing a paying passenger from a seat.  Baggage will also not be placed in the aisles.

For the health & safety of our employees, the Weight Limitation on baggage is 50 lbs – per bag.

Excess baggage (anything over 2 bags per adult) will be carried at the charge of $5.00 per bag.

Carry-on bags are limited to 1 piece and 25 pounds maximum, per person and must be placed in over-head racks or under the seat in such a manner as not to endanger other passengers. A passenger may also carry one personal item (briefcase, purse, lunchbox, etc.) on the coach.

Hoverboards are prohibited on all P&B properties including stations & buses.


Bicycles may be carried in the baggage compartments when there is sufficient room after all other baggage and express has been loaded — at the owners risk (Plymouth & Brockton is not responsible for damage to any bicycles — boxed or unboxed) — at the prevailing tariff rate.

Bicycles must be carried in a separate baggage compartment or placed in such a manner as not to damage any baggage or express in any way.

There is no guarantee that bicycles will be accepted by connecting carriers.  In addition — connecting carriers may require that bicycles are boxed.

Cancellations and Service Notifications

In the event that conditions warrant the cancellation of bus service, notice will be posted on this website on the following page: www.p-b.com/schedule-updates/ as well as on social media.  In addition, text messages will be sent to those customers who have opted for this form of communication.

You can sign up for text alerts here.

Cell Phone Usage

Cell Phone use is discouraged on coaches out of respect and courtesy to your fellow passengers & due to the confined space, however there are no laws governing their use in public places.

We ask that any calls be limited to situations where a quick message is necessary.

Children’s Fares

When purchasing online – the children’s fare ticket must be purchased at the same time that the adult ticket is purchased.

Children — 5 years old & under 12 years old — will be charged a reduced rate when accompanied by an adult (18 years of age or older)
Children — under 5 years of age  (1 per adult fare) —  not occupying seats to the exclusion of other paying passengers, will be carried free.  Any additional children (under 5) shall each pay a reduced rate.

All unaccompanied children shall be charged full fare.

Commuter Checks

Commuter Checks and Commuter Benefit Debit & Credit Cards can be redeemed for Plymouth & Brockton tickets.
This is a national employee benefit program that reduces the cost of commuting by public transportation. The Commuter Check program can be provided as a fringe benefit (your employer can subsidize your commuting costs. tax-free, up to $270 per month).  Commuter Checks can also be provided as a pre-tax deduction from an employees salary (your employer can allow you to set aside pre-tax dollars, up to $270 per month, to pay for your own transit costs).

For more information on Commuter Checks contact:

Commuter Benefit Solutions (Edenred) 1-800-531-2828 (http://www.wiredcommute.com)
Wage Works 1-877-924-3967 (https://www.wageworks.com)

Tax-free commuter benefits can be structured as an employee-funded, tax-free payroll deduction; as an employer-funded benefit; or the costs can be shared by employer and employee. The benefit can be delivered in the form of transit provider-specific passes, universally accepted vouchers and terminal-restricted debit cards, or through a reimbursement model under specific conditions defined by the IRS.

Complaints and Compliments

Please send us a detailed letter (or an e-mail) addressed to our Customer Service Department. Include the date, location & time of the incident; the bus # (if applicable) and a description or name of the personnel involved.

Unsigned correspondence and/or correspondences without a valid return address and telephone number cannot receive a response; nor can appropriate action be taken in the case of a complaint

Connecting Services

Plymouth & Brockton is not responsible for any delays and missed connections caused by conditions beyond our reasonable control including but not limited to:  breakdowns, equipment failure, accidents and road, traffic or weather conditions.

Plymouth & Brockton is not liable for any inconvenience, loss, damage delay or expense caused as a result of any delays.

Please allow sufficient time, when planning your trip. 

Credit Cards

We are pleased to accept all major credit cards at most sales locations. (see the ‘Ticket Sales Locations’ tab below)



The Barnstable State Commuter Parking Lot Is Located Behind Burger King On Route 132 — At The Junction Of Route 6, And Route 132 (Exit 6).

Free Parking In The State Operated Commuter Parking Facility.

Purchase Tickets At The Barnstable Mobil Mart (Next To Burger King).

Hyannis Transportation Center:

P & B Operates Out Of The Hyannis Transportation Center (215 Iyannough Road)

The Hyannis Transportation Center is located at the intersection of Main St. and Center St. in downtown Hyannis. To get there, take Highway 6 to Exit 7 (Willow St.). At the end of the ramp, go south on Willow St toward the airport and Hyannis. Willow St. turns into Yarmouth Rd. At the traffic light at the intersection of Yarmouth Rd. and Route 28, go straight across the intersection and veer right to stay on Yarmouth Rd. At the end of the street at the stop sign, make a right turn on Main St. Then make the next right turn at the traffic light onto Center St. and the Transportation Center entrance is immediately on your right.

Paid Long & Short Term Parking – Operated By The Cape Cod Regional Transit Authority.

Park Square:

P & B’s Park Square Boarding Site Is At The Center Of Park Square Across From The Motor Mart Parking Garage — Near 200 Stuart Street. Park Square Bus Stop

The Four Prominent Buildings Surrounding The Site Are: The State Transportation Building —  The Park Plaza Hotel — and The Four Seasons Hotel

The Nearest Green Line Stop On The M.B.T.A. Is Arlington Station.

There Is NO Bus Service to Park Square on:
Saturdays – Sundays or Holidays.


P & B’s Plymouth Boarding Site Is At The Exit 5 Commuter Parking Area On Route 3.
Purchase tickets on this website, prior to travel.

Free Parking In The State Operated Commuter Parking Facility.

Our Offices Are Located At 8 Industrial Park Road — in the North Plymouth Industrial Park.
Tickets Are Available Monday – Friday 8:30 AM Until 4:30 PM @ the 8 Industrial Park Road location.


Buses Leave Provincetown From MacMillan Wharf — Off Commercial St. — Near The Chamber Of Commerce Building.


The Rockland State Commuter Parking Lot Is Located At The Junction Of Routes 3 & 228 — Exit 14 Off Route 3 — Across From The Home Depot.
Purchase tickets on this website, prior to travel.

Free Parking In The State Operated Commuter Parking Facility.


The Sagamore State Commuter Parking Lot Is Located off Route 3 — On Canal Road, near the Visitors Information Center.

Free Parking In The State Operated Commuter Parking Facility.

Purchase tickets at the Sagamore Shell, prior to entering the parking lot or at our Kiosk located in front of the Visitors Information Center.

From Route 6 (Cape Cod): Take route 6 to the Sagamore Bridge (staying in right lane); at the bottom of the bridge take the first ramp on right (1A). This will bring you out to a main road; to your right there will be a yellow and red Shell gas station. The parking lot is located in front of the gas station, which will be on your right once taking right onto Canal St.

From route 3: Take Rt 3 south to Cape Cod; when approaching exit 1A stay in right lane, and exit on ramp 1A towards Scusset Beach Rd. At the bottom of ramp take a left onto the main road, shortly up the road you should see a yellow and red Shell gas station on your right. The parking lot is directly in front of the gas station, which will be on your right once taking right onto Canal St.

South Station:

The South Station Transportation Center Is Located At 700 Atlantic Ave — Adjacent To Amtrak.

The M.B.T.A. Red Line Has A Stop At South Station.

Driving North On The Southeast Expressway, Take The Kneeland Street/Chinatown Exit And Bear Right At The End Of The Ramp Onto Atlantic Ave.

Paid Parking Is Available On The Roof.

Fares | Adjustment of Fares

In the event of disagreement with a ticket seller, please pay the fare he/she requests and communicate – in writing -with the main office at:

8 Industrial Park Road, Plymouth, Massachusetts 02360-4828 — or email to info@p-b.com.

If you have lost or misplaced your ticket, or the QR Code is illegible, please purchase a new ticket prior to boarding and direct all inquiries to info@p-b.com

Discount Fares for Senior Citizens – Age 65 or Older (proof of age required) — are available at P&B Terminals and Agencies ONLY. In addition, you must ask for the discount at the time of sale. P&B cannot provide refunds for discounts requested after the fact.

Food and Beverages

No open containers of food or beverage are allowed on Plymouth and Brockton coaches.

Frequency Codes

AM times are shown in regular type

PM times are in Bold

ITALICS = Via Connecting Bus

Shaded Trips service Logan Airport

EVEN numbered trips are TO Boston

ODD numbered trips are FROM Boston

Reading Up & Down
Think of a timetable as an aerial view of a highway.  Vehicles on the right would be traveling toward the top of the picture. Vehicles on the left would be traveling toward the bottom of the picture. The printer has also inserted READ DOWN and READ UP to further remind you of this feature.

Lost Articles

If you leave any personal article in a bus, report your loss to the nearest agent or send an email to info@p-b.com as soon as possible.

Give full description of the article, the date of the loss, the point between which you traveled, and the time of day, as well as your name and a method for us to contact you. We cannot, of course, be responsible for articles left in coaches or terminals, but we will make every effort to recover your property for you.

Objectionable Persons

This company reserves the right to refuse to transport a person under the influence of intoxicating liquor or drugs, or who is incapable of taking care of himself or herself, or whose conduct is such or likely to be such as to make him or her objectionable to other passengers or prospective passengers.

Health Department regulations require that footwear be worn at all times by passengers.


Park & Ride Lots

These lots fall under the jurisdiction of MassDOT – Highway Division.
There are no fees for parking.
Long term parking is discouraged, due to the availability of spaces for daily travelers.

Hyannis Transportation Center

Parking falls under the jurisdiction of the Cape Cod Regional Transit Authority.
There are daily and long term fees – pricing varies by season.


Radios and/or other sound equipment are permitted only when used with ear plugs so as not to inconvenience other passengers.


Refunds will not be issued at our ticket counters or agencies.

Tickets will be redeemed to the Original Purchaser at the fare paid when no portion of the ticket has been used. Tickets which have previously been redeemed for travel do not have any refund or monetary value.

Any misplaced, lost or stolen ticket is not able to be refunded or replaced. Commutation tickets used in part are not redeemable. Tickets will be redeemed provided that they are presented prior to expiration date. Expired tickets are non-refundable.

Discounted fares do not apply to refund requests (the applicable one way fare for the used passes will be deducted from the purchase price, prior to assessing any service charge).

Refunds will not be issued due to delayed departure and/or arrival times as these cannot be guaranteed as both can be affected by a number of factors including weather, traffic and other conditions beyond our immediate control.

Plymouth & Brockton is not liable for any inconvenience or expense caused as a result of such a delay. In addition, Plymouth & Brockton is not liable for any other travel expenses caused by a delay.

If your ticket was purchased online, please email us (info@p-b.com) with the booking # (WS_____) as well as your name and mailing address.
If your ticket was purchased at a terminal or agency, please mail the original (no copies) unused ticket(s), as well as a brief letter of explanation to the general offices of this company at the address listed below.

8 Industrial Park Road, Plymouth, Massachusetts 02360-4828.

A service charge of two dollars and fifty cents ($2.50) per ticket will be assessed on all refunds made.


Plymouth & Brockton does not accept reservations.

All transportation is on a ‘first come – first served basis’.

We will make every effort to accomodate all passengers during peak travel times, but cannot guarantee seating.

Tickets may be purchased in advance, but do not guarantee a seat on any particular date or at any specific time.

Please arrive 15-30 minutes before departure.

If you are traveling with a  group of 10 or more people, please contact our operations department @ 508-746-0378 (extension 306) so we can make the necessary arrangements to accommodate you.


All Plymouth & Brockton coaches are equipped with restrooms, for your convenience.


We take every precaution to publish correct schedules. However, the times shown cannot be guaranteed. The company shall not be held liable for consequential or incidental damages for errors, omissions, loss, damage or delays, including but not limited to weather delays.

All schedules shown herein are subject to change.

Plymouth & Brockton is responsible only for transportation on its own lines in accordance with applicable tariffs & limitations. We assume no responsibility for any acts or omissions of others, including interline partners, except as imposed by law.


Seats are for ticketed passengers only on a first come, first served basis. No reservations.

Tickets are not date or trip specific, therefore purchasing tickets in advance does not guarantee seating.

Passengers may only occupy one seat for travel and seating cannot be utilized for luggage storage and/or extra seating space. Passengers requiring extra seating space must pay for each additional seat at full fare.

All seating is without regard to race, color, creed, national origin or any other protected characteristics.

Senior Fares

Discount Fares for Senior Citizens, age 65 or older (proof of age required), are available at Plymouth and Brockton terminals and agencies only for transportation to and from Downtown Boston.

There are no senior fares to Logan Airport.

Seniors must ask for the discount at the time of sale. Plymouth and Brockton cannot provide refunds for discounts requested after the fact.


Smoking (including e-cigarettes and smokeless cigarettes) is prohibited on all P&B properties including stations & buses.

Passengers are not permitted to consume or bring alcoholic beverages or narcotics on board.

Ticket Sales Locations

Logan International Airport | East Boston, MA (View Map)
Pre-purchase tickets on your smartphone or computer prior to your trip.
NO Cash Sales.

South Station Bus Terminal | Boston, MA
700 Atlantic Avenue (View Map)

Plymouth & Brockton Ticket Counter
Monday to Friday 6:00 AM – 6:30 PM

Plymouth & Brockton Ticket Kiosks
Available 24/7 | Credit Cards Only

Commuter Parking Lot | Rockland, MA
Route 228 & Route 3 (View Map)

Pre-purchase tickets on your smartphone or computer prior to your trip.
NO Cash Sales.

Plymouth and Brockton Headquarters | Plymouth, MA
8 Industrial Park Rd (View Map)

Plymouth and Brockton Ticket Office
Monday to Friday 8:30AM – 4:00 PM


Commuter Parking Lot | Plymouth, MA
Exit 5 Rest Area (View Map)

Pre-purchase tickets on your smartphone or computer prior to your trip.
NO Cash Sales.

Commuter Parking Lot | Sagamore, MA
1 Canal Rd (View Map)

Sagamore Shell Gas Station | Available 24/7

Plymouth & Brockton Ticket Kiosk
Available 24/7 – (located in front of the Visitors Information Center) | Credit Cards Only

Commuter Parking Lot | Barnstable, MA
2155 Iyannough Rd (View Map)

Barnstable Mobil Mart
Daily, 6:00 AM – 12:00 AM

Hyannis Transportation Center | Hyannis, MA
215 Iyannough Rd (View Map)

Plymouth and Brockton Ticket Counter
Daily, 5:00 AM – 8:30 PM

Plymouth and Brockton Ticket Kiosk
Available 24/7 | Credit Cards Only

TF Green Airport | Warwick, RI
2000 Post Road (View Map)

Plymouth and Brockton Ticket Kiosk
Available 24/7 | Credit Cards Only

New Bedford SRTA Terminal | New Bedford, MA
134 Elm Street (View Map)

Plymouth and Brockton Ticket Kiosk
Hours Vary | Credit Cards Only

Fall River SRTA Terminal | Fall River, MA
118 4th Street (View Map)

Plymouth and Brockton Ticket Kiosk
Hours Vary | Credit Cards Only

Ticket to Pass Transition

On March 6, 2020 Plymouth and Brockton switched from a ticket based sales model to a pass based sales model. We now refer to our bus tickets as “bus passes”.

One way and commuter passes are and function the same as one way and commuter tickets. One way passes are scanned once and commuter passes are scanned multiple times.

However round trip passes are not the same as round trip tickets. A round trip pass is scanned twice whereas round trip tickets were two distinct and separate individual tickets that were each scanned once. Please keep your round trip pass for both trips and discard only after after having the pass scanned twice.

Tickets | Passes

Passes can be purchased online through www.p-b.com/buy-bus-tickets/ and at a local ticket counter or kiosk. Drivers cannot sell passes or accept cash – so be sure to purchase all passes before the scheduled bus time & prior to boarding.

Transaction fees will be assessed on all purchases – fees will vary, based on the sales channel.

Please note that advance ticket purchases are not a reservation for any particular date or trip and can be used @ any time prior to their expiration.

One Way Passes are valid for 60 days from date of purchase.

Round Trip Passes are valid for use at any time within 6 months from date of purchase and are not valid for shared use.

Discounted 10-Ride Commuter Passes are valid for use at any time within 30 days from date of purchase .  These multi-ride passes are valid for use by 1 customer only (passes are not valid for shared use).

Please note that commuter passes are non-refundable & non-transferable.

Commuter passes are available from most locations to and from Downtown Boston. (Sorry we do not offer commuter fares to Logan Airport)


Children under 12 will be carried at a reduced rate — Only When Accompanied by an Adult, 18 Years or Older !

Children under 5 years old (maximum of 1 per adult passenger) will be carried at no charge when not occupying seats to the exclusion of paying passengers.  Additional children under the age of 5 will be charged the applicable Children’s fare.

When purchasing a child fare ticket, children must be in the company of the purchaser.  When purchasing online, a matching adult ticket must be purchased.

Unaccompanied children will be charged the adult fare.

Discount Fares for Senior Citizens (To and from Downtown Boston Only) — Age 65 or Older (proof of age required) — are available at P&B Terminals and Agencies ONLY.  You must ask for the discount at the time of sale as Plymouth & Brockton cannot provide refunds for discounts requested after the fact.

Sorry — NO Senior Fares to Logan Airport

Title VI
Wheelchair Transportation

Reservations are not required for transportation on Plymouth & Brockton coaches.

Although all of our coaches are equipped with wheelchair lifts & we can generally accommodate your travel needs on all trips, passengers requiring wheelchair accessibility are advised to call ahead at least 24 hours prior to your trip.
This will help to assure that the bus can be properly prepared in advance. In this way the trip will not be delayed while seats are moved and previously boarded passengers are re-located.
Please note that a maximum of 2 mobility devices can be transported on any given trip.

How to Obtain Assistance
1. Call P&B at 508-746-0378 – Ext 242.
2. Provide the agent with information about your specific travel needs and schedule.
3. We will confirm the bus schedule with you, and make preparations such as moving seats in advance of your trip.

Information on Lift-equipped Buses: Per manufacturers specifications, the average recommended maximum lift capacity cannot exceed 600 pounds. In addition, the mobility aid can be no more than 30 inches wide and 48 inches in height.

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